Support
Email . Include your phone model and what you were doing, and we’ll get back to you within two working days.
Common questions
The prediction seems off
Check the baby’s birth date (and due date if born early) and log a few full days, including the morning wake-up. Predictions usually settle by day 3. Tap “Why this time?” to see what’s shaping the window.
My partner can’t see my logs
Both of you need to be signed in, and your partner must join with your invite code (More → Caregivers → Invite your partner). Logs sync when each phone is online.
I didn’t get the sign-in code
Check spam and promotions folders, wait a minute, then tap Resend. Codes expire after a few minutes.
Restore or manage Nuvle Plus
In the app: More → Restore purchases. To cancel or change your plan, open your Google Play or App Store subscriptions.
Reminders don’t arrive
Make sure notifications are allowed for Nuvle in your phone’s settings and that reminders are on in More → Settings.
Export or delete my data
More → Export CSV. To delete, see Delete your account and data.